Recruitment Process

Recruitment Process

A Transparent Insight into Ivory Agency's Recruitment Process

Recruitment Process2025-09-28T23:28:57+10:00

Ivory Foreign Employment Agency (Labor License No. 2404) provides comprehensive, Sri Lanka Bureau of Foreign Employment (SLBFE) compliant recruitment and deployment services for overseas employers. We manage job order registration, candidate sourcing and screening, employment contract facilitation, pre-departure orientation, and post-deployment support while ensuring full legal compliance, worker protections, and transparent fee structures.

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Ivory Agency participating at a Job Fair in Sri Lanka.

We are committed to providing total customer satisfaction with excellent quality and services. Our agency stays up-to-date with all the latest updates in rules and regulations implemented by the Sri Lanka Bureau of Foreign Employment at all times.

Ivory Foreign Employment Agency is well-known for supplying overseas manpower and has gained extensive experience over the years, establishing a solid reputation among foreign nationalities. We have been recognized for providing outstanding service to clients across Asia and the Middle East.

At-a-Glance: What Employers Receive

  • SLBFE-Compliant Job Order Registration
  • Mission Authentication & Contract Certification

  • Candidate Sourcing, Screening & Interviews
  • Candidate Registration with SLBFE
  • Medicals, Background Checks & Reporting
  • Pre-departure Orientation & Insurance Coordination
  • Employer-funded Ticketing & Deployment Logistics
  • Post-deployment Support & Documentation

Our Recruitment Process

  • Step 1 – Job Order & Documentation

    Employers provide a comprehensive job order (demand letter), foreign principal registration details, agency agreement or Power of Attorney where applicable, and detailed employment terms. We review all documentation for destination compliance and advise on requirements for SLBFE registration and Sri Lankan mission authentication procedures.

  • Step 2 – Mission Authentication

    Specific destination countries require job orders or employment contracts to be authenticated at relevant Sri Lankan consulates or missions. We coordinate all authentication and attestation processes with employers and confirm whether mission certification is required before SLBFE registration.

  • Step 3 – SLBFE Job Order Registration in Sri Lanka

    We submit complete job orders to SLBFE for official registration following prescribed procedures for licensed recruitment agencies. Our team prepares comprehensive documentation packages for SLBFE review and maintains regular communication with employers throughout the approval process.

  • Step 4 – Talent Sourcing & Screening

    Following official SLBFE job order registration and approval, we initiate comprehensive candidate sourcing through our verified database, established networks, and targeted advertising campaigns.

    Our screening process includes identity verification, skills and experience validation, reference checks, trade skill assessments where applicable, and language or technical evaluations aligned with employer specifications. We maintain detailed candidate records and provide complete shortlist documentation for employer review, ensuring all candidates undergo final verification before presentation for interviews.

    Note: As per SLBFE regulations under Act No. 21 of 1985, licensed recruitment agencies cannot commence recruitment activities or provide candidate profiles to a foreign employer until a job order has been officially signed and approved by SLBFE with an assigned approval number.

  • Step 5 – Employer Interviews & Final Selection

    Employers can conduct candidate interviews remotely via video conference or in-person at Ivory Foreign Employment Agency office in Sri Lanka. Following the selection process and finalization of the candidate list, we prepare employment contracts reflecting all agreed terms and conditions. Employers must sign the employment contracts first, after which the selected candidates sign the same contracts. We then proceed with required certification steps where mandated by current regulations.

  • Step 6 – Medical Examinations & Background Checks

    Medical examinations and background verification requirements are destination-regulated and subject to frequent changes. We coordinate with embassy-accredited medical facilities and confirm current requirements for each deployment at time of processing.

  • Step 7 – Visa & Work Permit Coordination

    As the legal sponsor, employers will handle all visa-related submissions to their respective government authorities and immigration departments. We provide comprehensive coordination support including document preparation, authentication assistance, and liaison services to expedite the processing timeline. Visa and work permit processing schedules vary significantly by destination country and are subject to government processing times and policy changes.

  • Step 8 – SLBFE Worker Registration, Insurance & Pre-Departure Orientation

    Prior to deployment, we ensure complete SLBFE worker registration (where required), arrange statutory insurance coverage, and coordinate mandatory pre-departure orientation sessions. Workers receive comprehensive documentation including employment contract copies, emergency contacts, employer details, agency information, and detailed grievance procedures

  • Step 9 – Ticketing, Deployment & Post-Deployment Support

    We coordinate international travel arrangements, provide airport assistance, and maintain ongoing post-deployment support channels for both employers and workers. Our support continues throughout the employment period as specified in service contracts, including contractual issue resolution, grievance handling, and welfare monitoring.

Ethical Standards & Service Excellence

Workers recruited by Ivory Agency ready to travel at the Bandaranaike International Airport

We maintain strict adherence to SLBFE’s Code of Ethical Conduct, ensuring complete fee transparency, zero worker exploitation policies, and fully verified employment contracts. Under SLBFE Act No. 21 of 1985 and the Code of Ethical Conduct approved in 2013, we uphold the highest principles of integrity, professionalism, and fair practice in all business dealings with job seekers, employers, and foreign counterparts.

We conduct regular compliance verification with SLBFE and appropriate diplomatic missions at time of processing, maintaining documentation for audit purposes. As a licensed agency under Labor License No. 2404, we guarantee ethical recruitment practices that protect worker rights while delivering reliable, professional service to overseas employers throughout the employment lifecycle.

Frequently Asked Questions for Foreign Employers

What makes Ivory Foreign Employment Agency qualified to handle international recruitment?2025-09-28T23:36:57+10:00

Ivory Foreign Employment Agency operates under Labor License No. 2404, issued by the Sri Lanka Bureau of Foreign Employment (SLBFE), the government authority regulating overseas employment. We maintain full compliance with SLBFE regulations and have established partnerships with industries across Jordan, Oman, Egypt, Kuwait, Dubai, and other Gulf nations, particularly in garment manufacturing and domestic services sectors. Our license ensures we follow ethical recruitment practices and provide legal protection for both employers and workers.

Our agency has received recognition from SLBFE for maintaining high standards of service delivery and compliance. We operate with pre-enrolled candidate pools who undergo thorough preliminary interviews and screening processes, ensuring we can promptly provide skilled workers for immediate engagement. Our commitment extends to fostering strong business relationships through open communication channels and exceptional customer service.

How long does the complete recruitment process typically take from start to deployment?2025-09-28T23:37:35+10:00

The recruitment timeline varies significantly based on destination requirements, job complexity, and documentation completeness. Mission authentication where required typically takes 2-4 weeks, while SLBFE job order registration adds another 1-2 weeks to the process. The complete process from initial job order submission to worker deployment generally ranges from 6-12 weeks, depending on multiple factors including embassy processing schedules and visa requirements.

Critical factors affecting timelines include the completeness of initial documentation, mission authentication requirements, medical examination scheduling, and visa processing times which vary by destination country. We provide regular status updates throughout the process but cannot guarantee fixed deadlines as several steps depend on government authority processing times. Our experience handling multiple destinations allows us to provide realistic timeline estimates during initial consultations.

How does the candidate selection and interview process work?2025-09-28T23:37:47+10:00

Following official SLBFE job order approval, Ivory Foreign Employment Agency initiates comprehensive candidate sourcing through verified databases, established networks, and targeted advertising campaigns. As per SLBFE regulations, we cannot commence recruitment activities or provide candidate profiles until job orders are officially signed and approved with assigned SLBFE numbers. Our screening includes identity verification, skills validation, reference checks, trade skill assessments, and language evaluations aligned with employer specifications.

Employers can conduct candidate interviews remotely via video conference or in-person at our office in Sri Lanka. We facilitate the complete interview process including scheduling, technical assessments, and competency evaluations as required.

Who is responsible for visa applications and work permit processing?2025-09-28T23:37:54+10:00

Foreign employers assume full responsibility for submitting visa documentation and managing work permit applications for selected candidates. As the legal sponsor, employers handle all visa-related submissions to their respective government authorities and immigration departments. Ivory Foreign Employment Agency provides comprehensive coordination support including document preparation, authentication assistance, and liaison services to expedite processing timelines.

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